From: eBay Buyer Protection <[email protected]>
Date:
Subject: eBay pending transaction: Diezel VH 4 Verstärker Gitarre Amp Gitarrenverstärker
To: Michelle Banks
Dear customer Michelle Banks
Welcome to eBay Purchase Protection Program. Now you're one of our customers.
eBay Purchase Protection Program is a new FSA registered method of payment which guarantees buyers receive exactly what they pay for or their money back, and for the first time guarantees sellers receive 100% of their due payment, with interest, without ever having to chase debt.
The transaction has begun for the following product: Diezel VH 4 Verstärker Gitarre Amp Gitarrenverstärker = € 900.00
Buyer registered address for protection program:
Name: Michelle Banks
eBay member Victoria Hopkins, as the seller, initiated a new transaction
through eBay program and registered you, Michelle Banks, as the buyer.
We verified all the details of this transaction and we concluded that they are
accurate and the transaction is approved. Please follow our instructions to
complete the transaction safely. Your eBay purchase is protected for up to
EUR 5,000.00 or the item price, whichever is lower.
DHL Express & Logistics
Details and instructions of this transaction
Next step to be taken: The buyer must send the payment to the eBay in charge of this transaction. Payment must be
sent by bank transfer.
Once payment is confirmed by the eBay representative, eBay is authorized to ship the product and submit tracking
information. After you complete the payment, contact eBay Department by replying at this email, in order to start the
transport and confirm the following:
- Bank Money Transfer Receipt (email a scanned copy / picture of the Bank Money Transfer Receipt)
- Confirmed Shipping Address
Note: eBay will secure the payment until the buyer receives, inspects and accepts the item. Or, if it will be the case, eBay
will refund the payment to the buyer.
eBay payment information
eBay payment information*:
Bank: L. P Barclays Bank Plc
IBAN: GB07 BARC 2031 5293 7079 54
Swift/BIC: BARCGB22
Account number: 93707954
Bank address: United Kingdom
Total Amount: € 900.00 -Noted
Once the payment is done, just reply with the following Bank Money Transfer details:
Bank Transfer Receipt (email a scanned copy /
picture of the Bank Money Transfer Receipt)
Note: * We remind you that you can send money from your computer, if your bank has the option "Internet Home Banking" or can
always go to your bank and ask for a fast transfer, even though it will cost more in the 10-20 EUR, so our bank will have the
confirmation of your deposit within 24 hours,because otherwise our bank will also need up to 3 days to confirm a bank that comes from
abroad.
Protection and refund
Once the product is delivered, the purchaser has a 5 days inspection period. After the inspection period is over, the
purchaser will contact eBay with the results of the inspection. If, for any reason, the product does not pass the purchaser's
inspection, it will be returned to the Seller, on Seller's expense and the funds will be returned to the purchaser.
For safety reasons the payment details will be dealt with the utmost security and will not be handed to any third parties.
eBay will be in full control of the funds as soon as it reaches the regional account. Once the funds have been sent to our
regional account, no one but the purchaser will have access to it.
eBay will release the funds to the seller only after the purchaser receives and agrees with the product. Should the
purchaser need a refund for this transaction the amount received will be sent back via bank transfer, or money order. The
account is managed and supervised by eBay Department.
If the Buyer is not satisfied, he must notify our company of problems that the product may have before the end of the
inspection period. A solution to most problems can usually be negotiated between the Buyer and Seller. If this is not
possible, the Buyer will receive a full refund and the product will be delivered back to the seller at the seller's expense.
Sellers receive their money if the buyer accepts the product.
Transactions, payments and personal information are considered confidential and will not be released under any
circumstances. Purchase Protection program security measures are constantly reviewed and modified given evolving
circumstances globally.
Our main and constant priority is the safety of our customers. When payment is received, it will be verified and secured
into a non-interest bearing trust account (our company Escrow account). Payment verification process usually takes less
than 24 hours. After payment is secured, we are authorized to ship you the product.
Overview
Buy with confidence! eBay protects your item purchase against fraud and material misrepresentation. There is no sign-up,
opt-in, or registration necessary.
The following types of fraud and material misrepresentation are covered:
• Paying for a item and never receiving it;
• Sending a deposit for a item and never receiving the item;
• Paying for and receiving a item:
• That was a stolen item at the time of the transaction;
• With an undisclosed or unknown lien against its title;
• Of a make and/or model that is different than what was described in the seller's listing;
Your eBay item purchase is protected for up to EUR 5,000.00 or the item purchase price, whichever is lower.
Important Usage Guidelines:
1. The contact information should only be used for resolving matters related to eBay. Any other use is strictly
prohibited.
2. This transaction is protected by eBay services such as insurance, feedback and dispute resolution.
3. You may buy and sell with confidence in all transactions with this eBay member.
4. If you need to dispute this transaction, keep the transaction number at hand when contacting eBay. Any
complaints must be filed within 30 days from the verification date.
This e-mail message was sent to you from eBay Safe Harbor team, with the full support of the eBay Trade center.
It is recommended to send the payment as soon as possible, because your purchase protection is valid for 30 days only.
If you encounter any problems with this transaction, please contact us.
When contacting our support team, use the reply feature so that all previous correspondences are included in your email.
Otherwise, we will not be able to process your request. To ask for a refund, simply reply to this notification and enter in the
subject line:
Refund request for eBay Transaction #597425457
(The refund is sent to your bank account or by money order in max. 48 hours)
If you are reading this because you have received a similar fake invoice, kindly forward it to the address in my signature line and I will report the details to the appropriate authorities
