"Airbnb, Inc." <[email protected]>:
Escrow Transaction - PENDING
Pending Delivery Shipment
(Keep this for your records)
Transaction: #ABIC093091372
Transaction Date: 29 September 2015
Home Owner's Details:
First Name: Andrei
Last Name: Diakov
Address: 12 Elm Grove
City: London
Zip Code: SW19 4HE
Country: United Kingdom
Prospective Tenant's Details:
Michelle Banks
419 Rue De La Rematks
Shipment Information:
Service:
Handled by: Airbnb Properties Department - Online
DHL Shipping
Guaranteed delivery:
4-6 Days after Payment Confirmation
Declared Value:
Commercial Value:
Days for Inspection: EUR 1,050.00
No Commercial Value
14 days
Description of Goods: Apartment and Interphone/Digiphone Keys, Viewing Permit, Rental Contract
Additional Services: None
Inspection: Guaranteed by Airbnb Properties Department
Shipping: EUR 0.00
*Note: Shipping expenses are covered by the home owner.
Shipment Information:
Tracking Number:
Package Type: Pending*
Airbnb Properties Department Insured
Total amount:
Downpayment: EUR 1,050.00
EUR 1,050.00
Remaining Balance:
EUR 0.00
The escrow process for the completion of a transaction can be done in five simple steps:
1. Prospective Tenant and landlord agree to use Airbnb Properties Department. Landlord starts the process.
2. The prospective Tenant pays Airbnb Properties Department a security deposit. Airbnb Properties Department holds this money until the keys and contract are received by the prospective Tenant.
3. We ship the keys and signed contract using an approved courier and we will also provide a tracking number so you can track the package.
4. The prospective Tenant receives, signs for the package and inspects the property in question.
5. Airbnb Properties Department pays the landlord - rental process completed/refunds the money to the prospective tenant
How to complete the payment?
Our department require the payment to be done through bank transfer:
We have assigned an international agent to your transaction. We have escrow agents in the following countries: United States, United Kingdom, Canada, Germany, Greece, Spain, Austria, France, Australia, Japan.
The first available agent will handle the payment for your transaction.
The payment will be made by bank transfer directly to our agent.
Airbnb Properties Department Verified Agent Details:
Name : Pavel Adrian Mitroi
Bank Name : Barclays Bank
Bank Address : 810 High Road, North Finchley, London N12 9QZ, United Kingdom
Account Number : 10-86-04-17
Sort Code : 20-95-61
IBAN : GB85 BARC 2095 6110 8604 17
BIC / SWIFT : BARCGB22
IMPORTANT !
Normally a bank transfer takes 4 days, until will be available into our agent's bank account. To expedite the process, we suggest you to ask your bank account administrator to us the option "urgent" for the transfer. This way, your transaction will be faster, and you will receive your package sooner.
* FOR A FASTER AND A CHEAPER TRANSACTION WE RECOMMEND YOU TO MAKE THE DEPOSIT ONLINE DIRECTLY FROM YOUR BANK ACCOUNT TO OUR AGENT BANK ACCOUNT.
Please confirm the payment by sending a scanned copy of the payment order or payment proof to our email account (you can just "Reply" to this e-mail) .
IMPORTANT !
Please do not make any marks on the transfer copy. The following information must be readable
Once the payment is done and the verification is complete, we will proceed with the shipping of the package. We will inform the Home Owner that the payment was sent and that the package was shipped as soon as we get the payment confirmation. Just follow the instructions above.
4 - Step Trust Process for Airbnb Properties Department.
1. Prospective tenant sends the payments to us.
The tenant submits the payment selecting bank transfer service to Airbnb Properties Department verified agent. Airbnb Properties Department verifies the payment. The home owner does not get paid until the tenant has viewed the apartment or the inspection period expires.
2.Delivery is started.
The company will ship the merchandise, you will receive the tracking number, bill of sale and bill of lading, all that are copy, the original will come along with the merchandise and all the documents.
3. The Inspections of the merchandise.
The prospective tenant (you) has a set number of days (14 days) to inspect the apartment, to accept it, reject it and to settle a starting date for the rental contract, in case you didn't do it already. In case that the apartment is not as described by the home owner, the tenant will get a full refund. Funds will not be released to the Home Owner until the rental contract has begun. This eliminates the concern for non-shipment of goods.
4. Home owner is paid transaction ends.
The payment is released to the home owner once the rental contract is effective. The transaction is complete.
Please respond to this email with information regarding your case, complaints or payment details.
Trust and Safety Department
Airbnb Properties Department Customer Support.
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