My mother has received the following emails and I'm thinking it's too good to be true. I tried Googling the company, made a WHOIS check and can't find anything out of the ordinary. I'd appreciate if anyone would confirm that if this is a scam.
First, they approached her by a cold email.
My mother replied, asking if she could be called by mobile. That request was ignored and the "HR Manager" replied:
There are 2 attached documents. The job description is as follows:
And the application form:
I have a feeling with the "bank account details" and "accepting money", maybe this is a money mule or equivalent scam? Any help would be appreciated.
Headers:
First, they approached her by a cold email.
Hello, [mother's name]
We are looking for a positive and enthusiastic individual to join our office-based team in UK.
Vacancy: Customer Services Manager-Data Entry (a working experience is not obligatory)
Personal Attributes:
* Attention to detail
* Ability to plan, prioritise and manage own work and that of the teams
* Ability to analyse data and produce reports
* Be humble and polite
* Provide a quality and efficient service to our customers
This is a fantastic opportunity to join a friendly and successful well established organisation. There are plenty opportunities for continued career progression and the training is excellent.
Salary: FULL TIME - £40500 / PART TIME - £15600
If you would like to hear more about the role, please contact!
IF YOU'RE NOT INTERESTED IN THE JOB, PLEASE IGNORE THIS E-MAIL, IT'S NOT A SPAM!
HR Manager
My mother replied, asking if she could be called by mobile. That request was ignored and the "HR Manager" replied:
We appreciate your interest to the company, so you can kindly get acknowledged with the Vacancy Information in the following attachment.
Please, fill the Application Form with your contact details and e-mail it back if you are interested in this job (full-time or part-time). Then our manager is going to contact you to proceed the recruitment within next three (3) business days.
Sincerely , Irma P. Dollard
HR Department , ARRAN 20 LIMITED
There are 2 attached documents. The job description is as follows:
Job title Finance Assistant/Data Entry
working experience for this role is not obligatory
Job purpose
The main duty is going to be full client's assistance, as well as accepting/reporting the
orders from clients & monitoring the overworking process of the customer's orders in
terms of relevant instructions. Required licensed software will be provided and configured
by the end of the training course
Duties and responsibilities
- Confidently communicate with a wide range of clients by phone and email.
- Provide support to clients.
- Reception/Sorting the Clients' Orders (each manager has his own group of customers
- Adding Client's Data into a general electronic register
- High Control of monitoring the implementation process of each Application/Order
- Consulting Clients regarding the Services provided, as well as transferring in-come
or out-come funds' Assistance from Client's account
- Informing all the Clients regarding Current Events & Developments related to the
Customer Services of the Company
- Reporting in details monthly
- The Regular Attendance at Company's Training Courses or Seminars improving the
quality of the Customer Services
Qualifications
Working experience for this role is not obligatory
Personal Attributes
- Ability to work to tight deadlines
- Excellent attention to detail
- A flexible and willing approach to the varying workloads
- Ability to pick up instructions and information quickly and adapt to change
Salary
FULL TIME - £40500 / PART TIME - £15600
- Full Time - Monday to Friday (09.00 – 18.00)
- Part Time - 2-3 hours during the day (3-6 days per week
And the application form:
PERSONAL DETAILS
Surname First name(s)
Date of Title
Current address/ Post Code Permanent address/ Post Code
Date of Birth
Home telephone number Mobile telephone number
National Insurance number E Mail Address
BANK DETAILS –
Name of Bank/Building Society
Address
Bank account number Sort code
EMERGENCY CONTACT DETAILS
Name Relationship
Address
Telephone number
The bank details are normally needed for payroll calculations as well as for future work.
ETHNIC ORIGIN (please tick the box which most closely related to you)
White Mixed
British English White and Black Caribbean
Scottish White and Black African
Welsh White and Asian
Irish Other Mixed background (please specify)
Other White background (please specify)
Asian
Black Indian
Caribbean Pakistani
African Bangladeshi
Other Black background (please specify) Other Asian background (please specify)
Chinese Other Ethnic background (please specify)
Chinese
NATIONALITY
DISABILITY
Do you consider yourself to be disabled? Yes/No
Please indicate below which category your disability falls within
Dyslexia Blind/partially sighted
Deaf/hearing impairment Wheelchair user/other mobility difficulties
Requires personal support Mental health disability
Unseen Disability (e.g. diabetes and epilepsy) Multiple disabilities
Other disability (please specify) Do not wish to disclose information
According to our Employer and Employee’s Confidentiality Agreement, we would like to mention that all the information is absolutely confidential and it's never to be shared with any third parties. The personal application form data, all phone conversations and the training tests will be analysed in order to assess the competitiveness of each candidate. All our records used to help us with training & development at work. And we consider each trainee person as a potential employee (who has a different experience or doesn’t have any experience at all). So, we meet our aims to recruit the best and to safeguard confidentiality & competitive basis of our training courses. Every trainee is paid with £ 30 directly on a bank account for each particular lesson (as soon as you sign the Confidentiality Agreement you can be also paid by cheques). Training wages, travel costs, transfer charges and all other commissions are covered by the Employer.
ARRAN 20 LIMITED
Denisa Burak
Job Application Form
United Kingdom
This Agreement is a Contract between you (hereinafter referred to as the “Employee”) and ARRAN 20 LIMITED (hereinafter referred to as the “Company”) "we", "our" or "us" as appropriate.
This Agreement describes your and our rights and responsibilities in the context of providing services related to the Finance Assistant/Data Entry training courses.
NOW, THEREFORE, in consideration of the mutual covenants herein contained, the Parties hereto agree as follows:
1. SUBJECT OF THE AGREEMENT
1.1. The present Agreement comes into force and is considered valid when the following conditions are observed.
1.2. The Agreement is signed by both parties or all incurred terms and conditions are observed by the Client.
2. GENERAL TERMS OF THE AGREEMENT
2.1. The Parties acknowledge the legal force of documents' records received via communication channels equal and as effective as the documents made in writing.
3. LIABILITIES OF THE PARTIES
3.1 Customer Finance Assistant/Data Entry is liable to:
1) Follow the provisions of the present Agreement.
2) Provide and confirm the following data:
a) Permanent residence certificate or card (as a proof of legal residency) or any document proving your existing right of permanent residence in the UK (student card, etc)
b) Valid Bank Account (with expiry date mark) for accepting payments from the company’s side (training wages during the probation time and basic salary for the job)
c) Valid telephone number, available to be contacted by the Senior Manager.
3) Devote 2-3 business hours per day of free time to be spent for training courses.
4) Receive money on his/her own account for the following purposes: training wages & money for the training, salary & payments to cover taxes and fees to Employee from Company.
3.2. COMPANY AGREES:
3.2.1. To follow all the provisions of the Agreement.
3.2.2. To pay starting salary for £500 per week (full -time) and £350 per week (part - time) once or twice a month (by your choice) by cheque or direct deposit.
3.2.3. Performing Bonuses: Up to three percent of your annual gross salary, paid quarterly by your choice of cheque or direct deposit. The training period wage shall amount £300 for 10 training days, £30 for each training day (you can take your personal shift for training and working hours) & it’s paid only as a direct deposit during initial lessons.
3.2.4. To provide Employee with all company benefits during the training period.
3.2.5. To advise Employee on all questions related to cooperation during the period of the Agreement as stipulated herein.
4. BENEFITS
Company benefits shall include:
4.1 Agency Worker Regulations 2010
4.2 Annual stock options
4.3 Child day-care assistance
4.4 Education assistance
4.5 Health, dental, life and disability insurance
4.6 Sick leave
4.7 Vacation and personal days
4.8 Money from company side for all purposes related to the job: Internet, cell phone, training, bank fees and taxes.
4.9. Christmas bonuses (cash bonuses or goods)
5. LIABILITIES OF THE PARTIES
5.1. The Parties bear responsibility for non-performance or inadequate performance of their liabilities in the context of the present Agreement in accordance with the governing law of the UK and with respect of the provisions of the present Agreement.
6. FORCE MAJEURE
6.1. Neither Party shall be liable for any delay or non-performance of any provision of the present Agreement due to force majeure circumstances arising after the date of conclusion of the Agreement.
6.2. The following circumstances shall be acknowledged as force majeure events: fire, explosion, flood or other natural and industrial catastrophe; terror; warfare; strikes or labour difficulties; other unforeseen or precluded circumstances preventing the Parties to follow their liabilities stipulated by the Agreement.
6.3. The Party shall notify the other as promptly as practicable, but no later than 3 (three) working days of the occurrence of a force majeure event herewith. Failure or the delay to notify the other Party of force majeure events shall not release the Party from its liabilities hereunder.
7. ADDITIONAL INFORMATION
As an Employee, I know that all my personal data and practical results are analysed before I sign the Confidentiality Agreement in person. And as a signer also, I cannot disclose or in any way profit from company confidential information supplied.
IN WITNESS WHEREOF the undersigned have executed this Agreement as of the day and year first written above. The parties hereto agree that facsimile and E-mail signatures shall be as effective as if originals.
ARRAN 20 LIMITED Employee
Denisa Burak
I have a feeling with the "bank account details" and "accepting money", maybe this is a money mule or equivalent scam? Any help would be appreciated.
Headers:
From: Irma P. Dollard <[email protected]>
Date: Thu, Dec 7, 2017 at 10:51 PM
Subject: We appreciate your interest to the company-App Form/07.12
