Company Representative scams, Payment Processing scams and other Employment scams.
#46411 by Jillian Fri Feb 11, 2011 2:41 pm
The company name of Creatence Group Inc is being used for an employment scam. The scammers are also using a fraudulent website in an attempt to appear legitimate. The website is creatence-groupllc.at

Be aware that NO legitimate companies hire people to process payments through their own bank accounts. Any supposed job that asks you to do this, or asks you to make payments with Western Union or Money Gram is a scam. For more information on employment scams, please see this topic on our forum: viewtopic.php?f=34&t=44

The evidence of this scam is included in both the emails the scammer sends out and in the text on the fraudulent website. While on their site, if you choose the "careers" tab you'll see that out of the jobs listed, only one is availabe, that of "payment processor". The supposed job is detailed here: http://www.creatence-groupllc.at/vacancies/payment

Here is the text from the description of this "job":

AVAILABLE
Location: Nationwide, USA, Canada (This vacancy is open to legal residents of the USA and Canada ONLY)
Status: Open
Employee Type: Part-Time, Full Time opportunities available upon request
Number of employees required: 3


Candidate Requirements:

•18 years old and have the legal right to work within the USA
•internet access (broadband preferred)
•availability by phone
•a bank account to process payments
•no criminal offense or convictions
New!!! Higher-paying opening


Are you a small business owner, married to someone who is, or do you otherwise possess a business checking account for payment processing with us? If so, you may be qualified for our International Payments Coordinator (PPA) Tier 2 Position, for which we invite you to apply.

Our Tier 2 employees will work with larger transactions, and therefore have much higher weekly earnings which begin to accrue from the moment that you are hired.

Here is something for your consideration. Please refer to LINK, which explains in details what Tier 2 position is all about!

If you're interested in a Tier 2 PPA position, please indicate your interest prominently on your contact form, either in the subject line of your response, or in the box where it asks the position for which you are applying.

International Payments Coordinator I
DUTIES
The PPA will process payments coming directly from our employees, and is expected to demonstrate precise attention to detail and to process their designated payments according to a strict but easy-to-follow step-by-step protocol consisting of both written directions and verbal instruction and coaching from the supervisor. A more defined, complete, and all-encompassing set of rules will be provided upon commencement of paid training, during which you can ask your personal supervisor any pertinent questions (whether specifically rule-driven or more general in nature) prior to finishing the process. Creatence Group LLC will provide detailed instructions with regards to payment processing procedures and details, including the sender's full name, total amount being processed, invoice and check numbers, internal company codes, and a host of other private details for each separate payment. Note that not only do legal and ethical standards apply at each step of processing, but the correct processing and documentation of payments is the main method by which we determine your commission bonuses, so it's in your best interest as well as ours that this processing is performed as accurately as possible. When funds enter the bank account that our employee has designated for work purposes (see FAQ), the PPA's duty is to withdraw the correct amount of cash payment (minus commission), transfer the funds using an International Wire System, and make a correct and materially accurate notation of all relevant details, including names, numbers, amounts, times, and other details about the payment, according to an electronic form which they will receive. The primary advantage that our Company and our agents enjoy over our competitors is maintaining the absolute shortest possible time within which our seller or other clients can receive money for the goods and/or services that they have already provided, by using our proprietary distributed payment processing protocol. If this operation is delayed for whatever reason, our clients are inconvenienced and subsequently entitled, according to the agreement we've signed with them, to withhold pay from our Company for that project-in this case you, the Agent would still be paid your base salary, but would risk commission on that particular processed payment if it was found to be processed erroneously. An agent's failure to process correctly or in a timely manner cuts into our payment conversion rate, which currently sits comfortably close to 100%. If repetitive mistakes occur, the client may even cancel their contract, resulting in financial loss and loss of esteem/reputation of our company, which will reflect in future losses if we don't keep our rate of errors low. As a new hire, it is best for you to worry about accuracy first and then volume once you've successfully transferred your first couple of payments and are confident that you have mastered each step of the processing procedure so that you can eventually gather some speed. In other words, crawl before you walk, and walk before you run - there will be plenty of time for you to learn, and in the meantime your personal supervisor is there to guide you each step of the way.

•International Payments Coordinators receive detailed invoices for each transaction every 14 days. This document will serve as confirmation of transaction validity and in case of any (if any at all) unforeseen circumstances, it will evidence your personal non-participation. All invoices will contain detailed information on money sender and will be both sealed and certified with our President's signature.
•After completion of the Probationary Period, invoices will be sent every business day.
•Since business transfers can sometimes incur delays, International Payments Coordinators should specify each transfer as a "private" transaction. This provision is also applicable in case of a third party interest in the transfer. (For details, ask your personal supervisor).
•Our clients appreciate our unique methodology and operational efficiency and are ready to pay a premium fee for shorter transaction terms. If we manage to deliver goods to the buyer within 5 days, the deal is considered to be fulfilled at the earliest possible date.
•All the fees (WU/MG) are paid from employee's commission. HOWEVER, our company undertakes to reimburse part of any expenses which are incurred in connection with money transfer (WIRE for Tier 2 employees, or by Western Union/Money gram system for regular PPAs) should money transfer charges exceed 3%. All in all, your net profit will amount to 8% (5-8% for Tier 2 due to high sums) of the total amount of each payment processing operation.
•We don't and never will ask for any investment of your own funds at ANY stage of the process.
•The company offers an incentive bonus program based on work performance and results with regard to several factors, i.e. total sum of money transferred, payment processing time, etc.
In summary, processing payments professionally and correctly involves paying attention to even the slightest detail, no matter how inconsequential it may seem. Always be professional, responsible, careful, and precise, and also maintain close contact with your personal supervisor, who can answer any question you have. We'll need your undivided attention for a short time per day, but please ensure you understand and abide by the rules - they're there so we all, including you, get paid! We always endeavor to abide by industry standards and maintain compliance with all applicable law to the fullest extent, so if you process a transaction accidentally by adding an extra '0', for example, this would make it appear as if we're in breach of the law, and though it's an honest mistake, it results in a lot of work for Accounting, Legal, and QA to catch, fix, or reverse the error, so it is best to get it right the first time!





The contact information on the fraudulent website is:

Main Address:
230 Park Helmsley Building Center
Greater New York, NY 10001
USA

Tel: 1-347-732-1066
Fax: 1-877-350-3478



Our Office Hours Are:

Monday through Friday: 9:00 AM to 5:00 PM
Saturday: 9:00 AM to 2:00 PM
Sunday: Off

E-mail:
Administration: [email protected]
Customer Support: [email protected]
HR Department: [email protected]
Technical Support: [email protected]


Scam emails:

Dear XXXXXXXXXXXXXX,

My name is Mary Claus. I represent Creatence Group Inc. After reviewing your resume we suppose that you can be a good fit for our Independent agent opening. We are expanding our payment processing position by accepting applicants with different background and we believe you have the potential to be an excellent match for this position.

We are seeking for goal-oriented candidates like you. Your earnings after first year with advances and bonuses could range from $45,000 to $75,000. You don’t need any extra skills or experience. The on-line training is provided to assist you in maximizing your earning potential.

If are motivated to build a career and significant lifestyle over the next 4-5 years we can offer you a home-based position of Payment Processing agent.
Our position offers training, support and a pay scale equal to entry level position requiring 40 hours per week. If you are interested in this job with our Company and would like to learn more regarding this employment offer, please send an e-mail in reply to this message with your contact information and a phone number to reach you at.

Our representative will contact you from our corporate e-mail domain within the next 2 business days.

Sincerely yours,

Mary Claus
Creatence Group Inc.


Hello,

Thank you for your reply and interest in a part-time position with Creatence Group LLC.

In the future please e-mail me at [email protected]

We are a licensed company dedicated to contemporary artists worldwide offering best solutions for artists and art buyers.

We at Creatence Group LLC are offering a huge selection of artists, galleries, and artwork featuring paintings, photography, sculpture, drawings, digital art, mixed media, glass for art buyers and infinite possibilities for sellers.

To find out if you're a good match for this position, take our test: http://www.creatence-groupllc.at/regist ... _quiz/?reg

We are happy to offer you the Payment Processing Agent position.

Here are the job Requirements:
- 18 years of age or older;
- internet access to promptly reply to emails;
- availability by phone (1-2 hours a day);
- a bank account to process payments

We welcome competent and reliable approach to work, responsibility and initiative in search of the most efficient ways of job implementation.


Each Payment Processing Agent is provided with employment benefits after successful completion of probationary period (30 days).

The employment benefits include:
- Stock options;
- 401k;
- Flex-Time;
- Health & Dental;
- Professional development programs


You will find detailed description of the job following the link:

http://www.creatence-groupllc.at/vacancies/payment

We strongly recommend to read our FAQ:

http://www.creatence-groupllc.at/vacancies/payment/faq

Details about our company you can find here:

About Creatence Group LLC : http://www.creatence-groupllc.at/about/us

Management Team: http://www.creatence-groupllc.at/about/team

Some important facts:

1. You don't need to invest your own money to get started;
2. This is not a sales position. While employed with us, you are guaranteed a Base Salary as well as commission per task processed;
3. Each remittance will be accompanied by an invoice ensuring legality of transaction.


If you are interested in the offered vacancy or have any questions please contact us at [email protected]


We appreciate your time and sincerely hope to see you in Creatence Group LLC team!

Best Regards,

Mary Claus
Creatence Group LLC
[email protected]
Phone: 1-347-732-1066
Fax: 1-877-350-3478

*Please note that some e-mails may enter your SPAM folder and may delay our process of communication. Please add our e-mail address to your filter/safe list to ensure that you receive our e-mails without any delay. If for some reason you do not hear from us within 24 hours with further information, please give us a call at 1-347-732-1066 and we will provide you with the necessary information.

Have you sent a payment to a scammer with Western Union and now realize it's a scam? If the payment has not been picked up, you can cancel it immediately! 1-800-448-1492

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