The mail was forwarded to me, so I can't present you headers. There are obvious signs of a scam, for example the +4470 redirect phone number, the free email accounts they use, the fee they ask for... They are using the site http://www.hotelgainsborough.co.uk to try and look legitimate. I've checked out the domain and I believe it to be legitimate. If you ever receive the same mail as below, please stop all communications with these persons.
The emails posted are not necessarily mailed in this particular order.
Message;
----- Forwarded Message ----
From: The Gainsborough Hotel London <[email protected]>
To: <snipped>
Sent: Friday, February 27, 2009 3:21:42 PM
Subject: The Gainsborough Hotel Terms and Benefits
The Gainsborough Hotel London
7-11 Queensberry Place London
Kensington United Kingdom
http://www.hotelgainsborough.co.uk
Hotel Management: [email protected]
Vacancy Department: [email protected]
Phone: +447024092776 +447024097697
Fax: 448704957715
Attention Applicant:
The Gainsborough Hotel Terms and Conditions
Every Gainsborough Hotel Worker Ensure and maintain the security of information relating to customers and personnel in the hotel. Deal efficiently and courteously with all customer complaints, take ownership and ensure that you refer to your Manager or Supervisor when necessary so follow up is actioned accordingly. Manage all customer requests efficiently and courteously by monitoring and following up with the guest directly. Using Espresso Software to log all calls and incoming request for the Communications Runners and other responsible departments to action them immediately. Maintain a high standard of personal appearances, grooming and hygiene in accordance with the hotel policy.
When dealing with other departments, ensure you use respect and the right channel when advising or requesting items / services for guests.. Ensure that you attend all Communications meetings and scheduled Training Sessions. Work together as a team in Communications and ensure you treat all Team members with equal respect. Be fully conversant with all facilities and services provided within the hotel to provide our guest with fast and efficient Hygenic Service.
Be constantly aware of any up-selling and promoting opportunities when they arise. Be fully trained, knowledgeable and confident about our product and services and ensure a sales attitude is adopted at all times. Maintain an awareness of all sales opportunities within the hotel to maximise room sales and revenue for the hotel. Maximisation of sales and revenue for the hotel by maintaining a sales and service oriented attitude at all times. Promote in house revenue outlets on a consistent basis when receiving guest enquiries. Ensure the complete knowledge of all property management systems to be used in the Communications department to provide better and faster service to our guest and therefore ensure an increase in guest satisfaction ratings.
Effect the fast and efficient monitoring and follow up of guest requests by consistently logging all incoming request in the Software System and ensuring that the Communications Runners have all the necessary information to serve the guest in a professional and cost effective manner. Ensure a high level of product knowledge of the hotel and local area to be able to assist with any guest-related request and enquiries that will be managed by the Hmagic department. Ensure the Communications Manager is kept fully aware of any relevant feedback from customers, team members or other departments to improve Communications with our guest and throughout the entire organisation. You will have excellent communication skills, be able to Miltie task, be organised and have a passion for customer service with an eye for detail.
Gainsborough Hotel Benefits for Staffs
Free meals whilst on duty, free dry cleaning of work suits and shirts, discounted hotel rooms worldwide, Gainsborough Club discounts in a variety of high street shops (after 3 months of service)
This is a challenging role. The right candidate will be working or have had extensive experience in a similar role within a large hotel operation. Be confident and able to work your section with a passion for food and the desire to succeed. You will be maintaining very high standards of service in your section, working within a friendly team in a fantastic environment. We offer you full training and promote personal development through the Gainsborough Hotel Training Service . Here you will be able to get sponsorships of NVQ's etc, depending on your ambition and motivation. You get free meals on duty in our Moments restaurant whilst on duty , we also provide you with a staff uniform and safety shoes. And after 3 months of service, you will become a member of the Gainsborough Club, giving you discounted stays around the world and offering many more benefits.
Every Gainsborough Hotel Foriegn Worker is eligble to bring over his/her family here in London after 6 months the Staff starts duty.
UK IMMIGRATION INFORMATION
Every Applicant is entitiled to make a payment of 196 Great British Pounds for his/her Working Visa Fee but the Gainsborough Hotel Management will make a discount of 96 Great British Pounds for an Applicant so every Applicant will have to make payment of 100 Great British Pounds for the Processment of His/Her Working Visa.
After the Visa Fee payment of an Applicant is confirmed by the UK IMMIGRATION here in London, The Immigration Officer will send the Employment Original Documents to the Applicant via British Courier Service which the Applicant will use to obtain His/Her Working Visa Stamping at the UK HIGH COMMISSION in his/her country.
Thanks for your Co-operation
Kind Regards and Good Luck
The Gainsborough Hotel London
Vacancy Department Manager
http://www.hotelgainsborough.co.uk
---------------------------
Attention Applicant:
From the Vacancy Department of The Gainsborough Hotel London, We wish to present the Applicant Career Interview to you.
Career Interview for Applicant:
1: Tell us about yourself
2: Tell us about your Educational Qualification
3: Why do you choose to work in The Gainsborough Hotel London
4: Have you choosen the any Job that suits your Educational Qualification? If yes why do you choose that particular Job?
5: Have you done this kind of job before?
6: Are you currently working? If yes where?
7: How would you fit into our operation?
8: How did you heard about our Career Opening?
9: How much do you expect for a Monthly Salary as a beginner?
10: Are you ready to relocate?
11: Are you ready to Abide by the Rules and Regulations of this Management?
This Career Interview must be answered by an Applicant cleverly and note that if you pass this Career Interview, This Department will issue you the Hotel Employment Form to fill and return back to us by scanning for further processment of your Job File and it will take an interval of 30 Working Days for the processment of your Employment Documents.
After Submitting the Hotel Employment Form, This Department will present to you the Hotel Benefits for Applicant, Employment Offer Letter, Appointment Letter, Hotel Terms and Conditions and also guide you on the processment of your Working Visa.
Kind Regards
------------------------------
Attention Applicant:
From the Vacancy Department of The Gainsborough Hotel London, We are issuing you the Hotel Employment Form, You are required to Print out the Employment Form, Fill, Scan, Attach and send to The Gainsborough Hotel Management on:
Email: [email protected]
Note that for an Applicant to Fill and Return this Employment Form to The Gainsborough Hotel Management, It shows that the Applicant has accepted the Terms and Conditions of this Management.
It will be our pleasure to have you as a Staff of The Gainsborough Hotel London.
Good Luck and Kind Regards
Vacancy Department Manager
The emails posted are not necessarily mailed in this particular order.
Message;
----- Forwarded Message ----
From: The Gainsborough Hotel London <[email protected]>
To: <snipped>
Sent: Friday, February 27, 2009 3:21:42 PM
Subject: The Gainsborough Hotel Terms and Benefits
The Gainsborough Hotel London
7-11 Queensberry Place London
Kensington United Kingdom
http://www.hotelgainsborough.co.uk
Hotel Management: [email protected]
Vacancy Department: [email protected]
Phone: +447024092776 +447024097697
Fax: 448704957715
Attention Applicant:
The Gainsborough Hotel Terms and Conditions
Every Gainsborough Hotel Worker Ensure and maintain the security of information relating to customers and personnel in the hotel. Deal efficiently and courteously with all customer complaints, take ownership and ensure that you refer to your Manager or Supervisor when necessary so follow up is actioned accordingly. Manage all customer requests efficiently and courteously by monitoring and following up with the guest directly. Using Espresso Software to log all calls and incoming request for the Communications Runners and other responsible departments to action them immediately. Maintain a high standard of personal appearances, grooming and hygiene in accordance with the hotel policy.
When dealing with other departments, ensure you use respect and the right channel when advising or requesting items / services for guests.. Ensure that you attend all Communications meetings and scheduled Training Sessions. Work together as a team in Communications and ensure you treat all Team members with equal respect. Be fully conversant with all facilities and services provided within the hotel to provide our guest with fast and efficient Hygenic Service.
Be constantly aware of any up-selling and promoting opportunities when they arise. Be fully trained, knowledgeable and confident about our product and services and ensure a sales attitude is adopted at all times. Maintain an awareness of all sales opportunities within the hotel to maximise room sales and revenue for the hotel. Maximisation of sales and revenue for the hotel by maintaining a sales and service oriented attitude at all times. Promote in house revenue outlets on a consistent basis when receiving guest enquiries. Ensure the complete knowledge of all property management systems to be used in the Communications department to provide better and faster service to our guest and therefore ensure an increase in guest satisfaction ratings.
Effect the fast and efficient monitoring and follow up of guest requests by consistently logging all incoming request in the Software System and ensuring that the Communications Runners have all the necessary information to serve the guest in a professional and cost effective manner. Ensure a high level of product knowledge of the hotel and local area to be able to assist with any guest-related request and enquiries that will be managed by the Hmagic department. Ensure the Communications Manager is kept fully aware of any relevant feedback from customers, team members or other departments to improve Communications with our guest and throughout the entire organisation. You will have excellent communication skills, be able to Miltie task, be organised and have a passion for customer service with an eye for detail.
Gainsborough Hotel Benefits for Staffs
Free meals whilst on duty, free dry cleaning of work suits and shirts, discounted hotel rooms worldwide, Gainsborough Club discounts in a variety of high street shops (after 3 months of service)
This is a challenging role. The right candidate will be working or have had extensive experience in a similar role within a large hotel operation. Be confident and able to work your section with a passion for food and the desire to succeed. You will be maintaining very high standards of service in your section, working within a friendly team in a fantastic environment. We offer you full training and promote personal development through the Gainsborough Hotel Training Service . Here you will be able to get sponsorships of NVQ's etc, depending on your ambition and motivation. You get free meals on duty in our Moments restaurant whilst on duty , we also provide you with a staff uniform and safety shoes. And after 3 months of service, you will become a member of the Gainsborough Club, giving you discounted stays around the world and offering many more benefits.
Every Gainsborough Hotel Foriegn Worker is eligble to bring over his/her family here in London after 6 months the Staff starts duty.
UK IMMIGRATION INFORMATION
Every Applicant is entitiled to make a payment of 196 Great British Pounds for his/her Working Visa Fee but the Gainsborough Hotel Management will make a discount of 96 Great British Pounds for an Applicant so every Applicant will have to make payment of 100 Great British Pounds for the Processment of His/Her Working Visa.
After the Visa Fee payment of an Applicant is confirmed by the UK IMMIGRATION here in London, The Immigration Officer will send the Employment Original Documents to the Applicant via British Courier Service which the Applicant will use to obtain His/Her Working Visa Stamping at the UK HIGH COMMISSION in his/her country.
Thanks for your Co-operation
Kind Regards and Good Luck
The Gainsborough Hotel London
Vacancy Department Manager
http://www.hotelgainsborough.co.uk
---------------------------
Attention Applicant:
From the Vacancy Department of The Gainsborough Hotel London, We wish to present the Applicant Career Interview to you.
Career Interview for Applicant:
1: Tell us about yourself
2: Tell us about your Educational Qualification
3: Why do you choose to work in The Gainsborough Hotel London
4: Have you choosen the any Job that suits your Educational Qualification? If yes why do you choose that particular Job?
5: Have you done this kind of job before?
6: Are you currently working? If yes where?
7: How would you fit into our operation?
8: How did you heard about our Career Opening?
9: How much do you expect for a Monthly Salary as a beginner?
10: Are you ready to relocate?
11: Are you ready to Abide by the Rules and Regulations of this Management?
This Career Interview must be answered by an Applicant cleverly and note that if you pass this Career Interview, This Department will issue you the Hotel Employment Form to fill and return back to us by scanning for further processment of your Job File and it will take an interval of 30 Working Days for the processment of your Employment Documents.
After Submitting the Hotel Employment Form, This Department will present to you the Hotel Benefits for Applicant, Employment Offer Letter, Appointment Letter, Hotel Terms and Conditions and also guide you on the processment of your Working Visa.
Kind Regards
------------------------------
Attention Applicant:
From the Vacancy Department of The Gainsborough Hotel London, We are issuing you the Hotel Employment Form, You are required to Print out the Employment Form, Fill, Scan, Attach and send to The Gainsborough Hotel Management on:
Email: [email protected]
Note that for an Applicant to Fill and Return this Employment Form to The Gainsborough Hotel Management, It shows that the Applicant has accepted the Terms and Conditions of this Management.
It will be our pleasure to have you as a Staff of The Gainsborough Hotel London.
Good Luck and Kind Regards
Vacancy Department Manager
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