Fast Service Group(FSG) is an investment group of companies operating in africa, europe and asia. Fast Service Group owns and manage companies like Fast Track Limited, Fast Jet Air Company in South Africa, Tanzania and Zambia, Fast Logistics Limited, as well as Easy Jet Air Company-Europe. FSG oversee the overal staffing, recruitment and quality control of all staffs employed in the subsidiary companies in africa, and europe.
Fast Jet Company Ltd, which is recognised as the most affordable and economical air flight in africa has recently established its flight route to Zambia and South Africa from Tanzania, Fast Jet Company is also looking forward to start flight route from Tanzania to Kigali-Rwanda eary this year.
2014/2015 Flight Attendant Job Trainee Program (FAJoT-Program); is a program designed to provide rwandan youth with opportunity to work in our aviation companies in africa specifically the new air route from Dar es salaam-Tanzania to Kigali-Rwanda. Under this program, candidates are selected from a group of applicants, trained for air cabin/flight attendat jobs. Fast Service is providing this training opportunity FREE OF CHARGE, successiful candidates will enjoy working with us in the position mentioned below
To ensure maxumum involvement as well as maximum customer service provision to our future customers. Fast Service Group is looking forward to recruit new potential Rwandan youth in the position of Air Cabin crew/Flight Attendant
The role of an air cabin crew member is to provide excellent customer service to passengers while ensuring their comfort and safety throughout the flight. They are trained to deal with security and emergency situations which may arise and can administer first aid to passengers.
Air Cabin crew/Flight Attendant ensures that all emergency equipment is in working order prior to take off and that there are enough supplies for passengers. They also help passengers to board the plane and give a demonstration of safety procedures and equipment.
Air cabin crew strives to make the flying experience a pleasant one for the passengers and will serve refreshments and meals and sell gifts and duty-free items. Cabin crew may work on short or long-haul flights.
Job Type: Air Cabin Crew/Flight Attendant Job Trainee Program
Job Title: Flight Attendant
Available Positions: 15 Females and 10 Male
Job Location and Subsidiary Company: Tanzania and Rwanda, at FastJet Airlines
Qualification |Who is Qualified to Apply?
∙ Must be a Rwandan citizen by birth or registration
∙ Must be graduate in the level of certificate, diploma, advanced diploma/high diploma, and or degree in economics, mass communication, business management, hotel management, tourism, marketing, journalism, public relation, sociology, education.
∙ High school graduate with experience in marketing, customer service and other community related works can apply.
∙ Age limit: minimum age required is 18, and maximum age limit is 35 years
∙ Energetic and good standard of health and fitness
∙ Youth below 30 years of age are emphasized to apply
∙ Minimum height requirement is 5’0 and usually that height is to be proportion to weight.
∙ Good hearing and Eyesight, although glasses and contact lenses are allowed on board;
∙ Valid passport permitting unrestricted travel in East Africa. (if you don’t have a passport, Fast Service Group will support successful candidate)
Candidates also need to show evidence of the following:
Confidence in dealing with a range of people;
The ability to work as a team member (different teams may be worked with every day) and be supportive of colleagues;
Competence in handling difficult situations and the ability to remain calm under pressure and in emergency situations;
The ability to be tactful and diplomatic but also assertive when necessary;
Commercial awareness and sales skills;
Flexibility in working unsocial hours on any day of the year;
The ability to work quickly and efficiently, often to tight time constraints;
Numeracy skills for handling cash, including foreign currency;
The ability to work in a confined space.
Candidates who are fluent in English, Swahili and French shall have an added advantage.
Duties and Responsibilities | What will be your regular responsibilities as a cabin crew and or air hostess
Typical work activities
Tasks may vary slightly depending on whether it is a short or long-haul flight and the size of the team you are working in. However, they typically include:
Attending a pre-flight briefing, during which air cabin crew are assigned their working positions for the upcoming flight. Crew are also informed of flight details, the schedule and if there are passengers with any special requirements, such as diabetic passengers, passengers in wheelchairs or the number of infants on board;
Carrying out pre-flight duties, including checking the safety equipment, ensuring the aircraft is clean and tidy, ensuring that information in the seat pockets is up to date and that all meals and stock are on board;
Welcoming passengers on board and directing them to their seats;
Informing passengers of the aircraft safety procedures and ensuring that all hand luggage is securely stored away;
Checking all passenger seat belts and galleys are secure prior to take-off;
making announcements on behalf of the pilot and answering passenger questions during the flight;
Serving meals and refreshments to passengers;
∙ Selling duty-free goods and advising passengers of any allowance restrictions in force at their destination;
Reassuring passengers and ensuring that they follow safety procedures correctly in emergency situations;
Giving first aid to passengers where necessary;
Ensuring passengers disembark safely at the end of a flight and checking that there is no luggage left in the overhead lockers;
Completing paperwork, including writing a flight report.
What is the recruitment process like?/ How is Recruitment Process Carried Out?
After receiving candidates cv, application letter, pictures and other testimonies, 70 candidates are short-listed and undergo an initial screening for authentication before being selected. Finally, only 25 out of 60 shall officially receive Training and Job Trainee Offer Letter to attend training session which will be conducted in Dar es Salaam -Tanzania and Kigali-Rwanda. Candidates who fail to make it through the initial screening process and who will not make it through out online aptitude test may reapply after six months.
Fast Service Group through its subsidiary aviation company called Fast Jet shall provide accommodation, meal and allowances for trainee who will be selected.
The majority of our training courses are conducted at our Fast Jet Training Halls in Dar and South Africa. Practical Training shall be conducted at Dar es salaam Airport and Kigali-Rwanda and will last for 2 months in total.
Training Topics: Subjects studied on the Cabin Crew training course include:
Safety Equipment and Procedures
(for the Airbus A319)
Aviation Security and Dangerous Goods
Customer Behaviors and Psychology
Cabin Service and Uniform Standards
On board security threats (e.g terrorism, robbery and kidnaping)
Salary and other Benefits
Among other benefits, the employed trainee shall enyoy the following
∙ Monthly Salary, $ 812 per month (net salary)
∙ Health Insurance, and other related benefits
∙ Accomodation, paid at the most economy rate per month
∙ Paid leave per year
How to Apply
Prepare the soft copy of the following;
∙ Application Email (The body must contain among other things your full name, age, current address and contact information. Please explain in your email if you have a valid travelling passport)
∙ Current CV/Resume
∙ Employment record if any
Send your Application [email protected]
Only shortlisted Candidates shall be contacted to submit their certificates and other testimonies
Application Deadline: 25th July, 2014 Application Opening: 20th May 2014
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